Every Bill TypeWe Analyse
From line rental and business calls to cutting-edge cloud security - our independent telecoms audit covers over 100 different bill types across telecoms, connectivity, IT infrastructure, and cybersecurity. We catch billing errors, overcharging, and savings that most cost reviews miss.
Comms & Connectivity
Analyse your telephony, mobile, broadband, and unified communications costs
Fixed Line Telephony
Traditional phone systems and call charges
PSTN/Analogue Lines
Often redundant after VoIP migration
ISDN2/ISDN30
Legacy tech with high per-channel costs
SIP Trunks
Channel counts often oversized
DDI Ranges
Unused number blocks still charged
Call Packages
Bundles rarely match actual usage
International Calls
Premium rates for common destinations
Non-Geographic Numbers
0800/0845 inbound call charges
Operator Assistance
Hidden charges for directory enquiries
Mobile & Wireless
Business mobile contracts and device management
Mobile Voice Plans
Per-user costs often excessive
Mobile Data Bundles
Shared vs individual pool optimisation
Roaming Packages
EU and worldwide travel add-ons
Device Leasing
End-of-contract device charges
MDM Licences
Mobile Device Management per-seat costs
eSIM Management
Dual-SIM and IoT connectivity
BYOD Allowances
Stipend vs company-provided comparison
International SIMs
Multi-country deployment costs
Internet & Connectivity
Broadband, leased lines and WAN services
FTTP/FTTC Broadband
Speed tiers vs actual requirements
Leased Lines
Bandwidth often over-provisioned
MPLS Networks
Legacy WAN vs SD-WAN alternatives
SD-WAN Services
Overlay costs and feature licensing
Ethernet First Mile
Contention ratios and SLAs
4G/5G Backup
Failover connectivity charges
Satellite Broadband
Remote site connectivity options
Dark Fibre
Unlit fibre leasing costs
Unified Communications
VoIP, collaboration and contact centre platforms
Hosted VoIP/PBX
Per-seat licensing tiers
Microsoft Teams Voice
Calling plans vs Direct Routing
Zoom Phone
Add-on features and regional plans
RingCentral/8x8
UCaaS platform bundling
Contact Centre
Agent licensing and features
Call Recording
Storage and compliance costs
IVR Systems
Port and feature charges
WebRTC Services
Browser-based calling costs
Cloud & Infrastructure
Optimise your cloud spend, hosting costs, and SaaS subscriptions
Cloud Infrastructure
Public cloud, hosting and compute services
Microsoft Azure
Reserved instances vs pay-as-you-go
Amazon Web Services
Right-sizing and Savings Plans
Google Cloud Platform
Committed use discounts
Private Cloud Hosting
Dedicated vs shared resources
Colocation
Rack space and power costs
Disaster Recovery
DRaaS and backup site costs
CDN Services
Content delivery bandwidth
Serverless Computing
Function execution costs
SaaS & Productivity
Software subscriptions and productivity tools
Microsoft 365
Licence tier optimisation (E3 vs E5)
Google Workspace
Business vs Enterprise features
Adobe Creative Cloud
Named vs shared licensing
Salesforce
Edition and add-on modules
Slack/Teams Premium
Collaboration tool overlap
Project Management
Asana, Monday, Jira licensing
CRM Systems
HubSpot, Zoho, Dynamics costs
ERP Solutions
SAP, Oracle, NetSuite licensing
Data & Storage
Backup, archiving and data management
Cloud Backup
Veeam, Commvault, Acronis costs
Object Storage
S3, Blob storage pricing tiers
File Sync & Share
Dropbox, Box, OneDrive Business
Archive Storage
Cold storage and retrieval fees
Database Hosting
RDS, SQL Azure, managed DB costs
Data Warehousing
Snowflake, BigQuery pricing
Tape/Offsite Backup
Physical media management
Data Replication
Cross-region redundancy costs
Cybersecurity
Security tools, monitoring and compliance
Endpoint Protection
CrowdStrike, Sentinel One licensing
Firewall/UTM
Fortinet, Palo Alto subscriptions
Email Security
Mimecast, Proofpoint per-user costs
SIEM/SOC Services
Security monitoring and response
Identity Management
Okta, Azure AD Premium tiers
MFA Solutions
Duo, RSA token licensing
Vulnerability Scanning
Qualys, Tenable subscriptions
Penetration Testing
Annual assessment costs
Security & Protection
Review your cybersecurity, network security, and compliance costs
Network Security
Network protection and access control
VPN Services
Site-to-site and remote access
ZTNA/SASE
Zero Trust network access costs
Web Filtering
URL and content filtering
DDoS Protection
Cloudflare, Akamai mitigation
WAF Services
Web application firewall costs
DNS Security
Cisco Umbrella, Infoblox
SSL Certificates
Certificate management costs
Network Segmentation
Micro-segmentation tools
Managed IT Services
Outsourced IT support and management
Help Desk Support
Per-user or per-incident pricing
Server Management
Monitoring and patching costs
Network Management
NOC services and alerting
Patch Management
Automated update services
Asset Management
ITAM tools and licensing
Print Management
MPS contracts and supplies
Desktop Support
On-site and remote support
vCIO Services
Strategic IT consulting
Collaboration & IoT
Analyse video conferencing, managed services, and connected devices
Video & Conferencing
Meeting platforms and video infrastructure
Zoom Meetings
Pro, Business, Enterprise tiers
Webex
Suite vs standalone products
Teams Premium
Advanced meeting features
Video Conferencing Hardware
Room system maintenance
Webinar Platforms
ON24, GoToWebinar licensing
Live Streaming
Enterprise streaming costs
Recording Storage
Cloud recording retention
Transcription Services
AI transcription add-ons
IoT & M2M
Connected devices and machine communication
IoT SIM Cards
Data-only connectivity plans
M2M Gateways
Industrial connectivity devices
Sensor Networks
LoRaWAN, NB-IoT costs
Fleet Telematics
Vehicle tracking subscriptions
Smart Building
BMS connectivity charges
Industrial IoT
SCADA and PLC connectivity
Asset Tracking
GPS and location services
Environmental Monitoring
Sensor data platforms
Don't See Your Bill Type?
This list covers the most common bills we audit, but our telecom expense management service can review virtually any technology-related invoice. Whether it's business phone bills, WLR charges, or bandwidth optimisation - upload your bills and we'll include everything in your free telecoms audit.
Curious how your spend compares? See our UK telecoms spend benchmark by company size.